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Have questions about your order, pickup, or the Colorado E-Bike Tax Credit? Our team is happy to help — whether you’re shopping, applying for the credit, or tracking your delivery.

W e ’ r e  
H e r e  
t o  
H e l p

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(970) 404-2229

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info@beartrailbikes.com

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Monday–Friday, 9 AM–6 PM (MT)

Contact

Feel free to drop us a line via the following contact details.

Frequently Asked Questions

Who qualifies for the Colorado eBike Tax Credit?

Please check it here:
https://energyoffice.colorado. gov/ebike-tax-credit

When can i pick it up?

E-bikes are available for pickup from the Bear Trail Bikes shop 5-7 weeks from the date of purchase.

What if I don't qualify for the tax credit?

If you’re not a Colorado resident or don’t qualify, the full $599 price applies.

What's your return policy?

30-day returns for unused bikes in original packaging.